Back to defend last year’s win for ‘Company of the Year’, Maersk Line is honoured to once again be shortlisted for the Lloyd’s List Global Awards! These prestigious industry awards set a benchmark for excellence by rewarding innovative ideas and concepts that have pushed industry boundaries – and this time Maersk Line has been nominated in three categories:
‘Company of the Year’
2013 was a good year for Maersk Line. We strengthened profitability despite challenging market conditions, delivering a profit of $1.5bn compared to $461m a year earlier. How? A continuous focus on operational and network efficiencies, cost reduction and improving the quality of service we provide to our customers. For example, Maersk Line was able to reduce fuel consumption by 1.2 million tonnes and CO2 emissions 3.8 million tonnes in 2013 alone – despite growing our business by 4.1% – in effect decoupling future growth from energy consumption and building the foundations for sustainable, profitable growth in the future.
‘Corporate Social Responsibility’
As an enabler and facilitator of global trade and development, Maersk Line is more than the sum of our vessels. Together with Cargill and Computer Aid International, Maersk Line has installed an off-the-grid IT classroom in a container, the Zubabox, in a remote cocoa growing community in Ghana. The Zubabox solution has been designed to help rural communities access IT equipment and the internet. Ultimately, this will enable producers and buyers to link more effectively to regional and global markets, effectively unlocking future growth and development potential in Sub-Saharan Africa.
Our customers are at the forefront of what we do. In 2013, Maersk Line launched the CARE PROgram; a transformational training program for our global customer service organisation focused on being more Proactive, building stronger Relationships, and taking Ownership of our customer’s experience. As of Q2 2014, the programme has been successfully rolled out to 2500+ employees worldwide, and Maersk Line is already seeing an improvement in job performance and an increase in customer satisfaction.
Winners to be announced in September
The Lloyd’s List Global Awards 2014 have earned a reputation for being difficult to win and just being shortlisted is seen as a significant achievement by the industry. The winners will be announced on Tuesday 30 September in London. https://ibiawards.com/lloydslist-global/